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A Word (or More) About Quizzes
Be sure to print (and separate) at least four copies of the quiz form. Bring a couple forms to every class session.
Throughout the semester, you will be given a quiz each time there is a chapter reading assigned. Not every class session will have a quiz. Quizzes are given at the beginning of class. Only five minutes will be allotted for taking a quiz. If you arrive late, you may not have enough time to complete the quiz. Quiz scores will be prorated based on attendance (e.g., if you stay for half the class session, you will get half the quiz points you earn). Do not show up for class, take the quiz then leave, and expect to receive points for doing so.
Quizzes serve three purposes:
- They provide an incentive to review the chapter BEFORE each class session;
- They provide an incentive to arrive on time and remain the full class period; and
- They provide practice questions before the exam
Quizzes consist of five multiple choice questions. Four of these questions will be based on Key Concepts (listed below) for the chapter(s) assigned. Generally, familiarity with a concept definition will be sufficient to answer the questions. However, I reserve the right to ask questions designed to check for deeper understanding (to determine if you read more than just the definitions). The fifth quiz question will be based on your viewing of a media samplerelated to the chapter (see the Media Page). From time to time, I may include a 1-point bonus question.
FINAL NOTE: Quizzes represent a small portion (approximately 25 percent) of the overall grade, but could easily make a letter difference in your final grade. Take them seriously.
Old Quizzes - 12:00 Section
Exams will have some multiple-choice questions. At least twenty percent of the quiz questions will be repeated as multiple choice. I will post quizzes here after they are taken. Click on a link below to review an old quiz.
Old Quizzes - 1:30 Section
Exams will have some multiple-choice questions. At least twenty percent of the quiz questions will be repeated as multiple choice. I will post quizzes here after they are taken. Click on a link below to review an old quiz.
Chapter List
Scroll the remainder of the page for all the key concepts or click on a link below to jump to the key concepts for a specific chapter.
Chapter 1 / Introducing Organizational Behavior
Contingency Thinking
Effective Manager
Ethics Mindfulness
Inclusion
Job Satisfaction
Learning
Lifelong Learning
Models | Open Systems
Organization
Organizational Behavior
Organizational Culture
Social Capital
Stakeholders
Value Chain
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Chapter 2 / Individual Differences, Values, and Diversity
Coping
Culture
Individual Differences
Personality
Personal Wellness
Self-Awareness
Self-Concept
Self-Efficacy | Self-Esteem
Self-Monitoring
Social Identity Theory
Social Traits
Spillover Effect
Stress
Value Congruence
Workforce Diversity |
Chapter 3 / Emotions, Attitudes, and Job Satisfaction
Affect
Attitude
Cognitive Dissonance
Display Rules
Emotion
Emotion/Mood Contagion
Emotional Dissonance | Emotional Labor
Employee Engagement
Job Satisfaction
Moods
Organizational Commitment
Social Emotions
Surface Acting |
Chapter 4 / Perception, Attribution, and Learning
Attribution
Contrast Effect
Fundamental Attribution Error
Halo Effect
Impression Management
Perception
Projection | Schemas
Selective Perception
Selective Screening
Self-Fulfilling Prophecy
Self-Serving Bias
Stereotype
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Chapter 5 / Motivation Theories
Direction
Distributive Justice
Interactional Justice
Job Enrichment
Level
Management By Objectives | Motivation
Need for Achievement
Need for Affiliation
Need for Power
Persistence
Procedural Justice |
Chapter 6 / Motivation and Performance
Flextime
Growth-Need Strength
Horizontal Loading
Job Design
Job Enlargement
Job Enrichment | Job Rotation
Job Sharing
Scientific Management
Vertical Loading
Telecommuting
Work Sharing |
Chapter 7 / Teams in Organizations
Effective Team
Functional Silos Problem
Heterogeneous Team
Homogeneous Team
Multiskilling
Self-Managing Team
Social Demands
Social Facilitation | Social Loafing
Social Network Analysis
Status Congruence
Synergy
Team
Technical Demands
Virtual Team
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Chapter 8 / Teamwork and Team Performance
Cohesiveness
Consensus
Distributed Leadership
Groupthink
Maintenance Activities
Norms
Proxemics
Role | Role Ambiguity
Role Conflict
Role Negotiation
Role Overload
Role Underload
Rule of Conformity
Task Activities
Team Building |
Chapter 9 / Decision Making and Creativity
Certain Environment
Creativity
Escalating Commitment
Decision Making
Heuristics
Intuitive Thinking
Moral Dilemma
Moral Problem | Nonprogrammed Decisions
Programmed Decisions
Risk Environment
Risk Management
Satisficing Decisions
Spotlight Questions
Systematic Thinking
Uncertain Environment |
Chapter 10 / Conflict and Negotiation
Arbitration
Bargaining Zone
Conflict
Conflict Resolution
Decoupling
Distributive Negotiation
Dysfunctional Conflict | Emotional Conflict
Functional Conflict
Upward Referral
Integrative Negotiation
Mediation
Negotiation
Substantive Conflict |
Chapter 11 / Communication and Collaboration
Active Listening
Channel Richness
Communication
Ethnocentrism
Feedback
Filter
Flaming
Formal Channels | Grapevine
Informal Channels
Interactional Transparency
KISS Principle
Mum Effect
Nonverbal Communication
Parochialism
Proxemics (see Page 184)
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Chapter 12/ Power and Politics
Agency Theory
Authority (see Page 265)
Empowerment
Influence
Likeability
Obedience
Organizational Governance | Organizational Politics
Personal Power
Political Savvy
Position Power
Power
Psychological Contract
Zone of Indifference |
Chapter 13 / Leadership Essentials
Charismatic Leader
Consideration
Follower Readiness
Formal Leadership
Informal Leadership
Initiating Structure
Intellectual Stimulation
Leadership | Leadership Prototype
Neutralizer
Romance of Leadership
Situational Control
Substitute
Transactional Leadership
Transformational Leadership
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Chapter 14 / Leadership Challenges and Organizational Change
Context
Incremental Change
Patterning of Attention
Performance Gap | Planned Change
Resistance to Change
Transformational Change
Unplanned Change
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Content produced by Robert L. Holbrook, Jr.
Printable pages (e.g., topic schedules, syllabi) have been optimized for printing with half-inch margins and no headers or footers. These pages have been carefully screened for inaccuracies, but content may not be consistent with that presented in class. When inconsistencies arise, please feel free to contact Dr. Holbrook or stop by 308 Copeland Hall.
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